The ideas as to what constitutes healthcare services are shifting in the minds of consumers, as increasing interest in integrative medicine and a more holistic approach to wellness becomes more common for both wellness purchasers and healthcare providers.
FOCUS ON THE JOURNEY
In spite of rapid and insistent changes in the health and wellness arena, what will remain constant is the steadfast need for designers to acquire deep understandings of the users they are designing for, their needs, and innovation as a goal.
FOCUS ON TECHNOLOGY
Increasingly, complex medical procedures and surgeries are being performed via advanced technology, often with the practitioner at great distances from the patient, changing the relationship between medical staff and recipients of care.
In today’s wellness environment, designers need to ask essential business questions and understand the commerce of healthcare, as well as user needs, to design spaces that will truly serve clients, practitioners, and communities.