Starting in 2015, Kaiser Permanente commissioned an ambitious program with Taylor Design to “refresh” 35 Behavioral Health Facilities. Sylmar Medical Offices was the first opportunity to implement these guidelines for a new Behavioral Health and Addiction Medicine Clinic by creating a space that normalizes behavioral health. It is the first Kaiser Permanente project to feature a Public Square in a Behavioral Health setting, and numerous enhancements were introduced to ensure proper flow and safety.